Frequently Asked Questions

No account required - you can check out as a guest. Creating an account lets you track orders, save addresses, and earn Guru Bucks on every purchase.

We accept all major credit and debit cards - Visa, Mastercard, American Express, and Discover. Your payment is processed securely and shows up as a discreet line item on your statement.

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update or cancel it. Once an order has shipped, it falls under our standard return process.

Yes - new customers get 20% off their first order when they join our list. We also run seasonal drops and reward returning customers with Guru Bucks.

Orders ship via USPS Priority Mail and typically arrive in 3-5 business days. Free shipping on every order over $100.

Always. Every order ships in plain, unbranded packaging with no indication of the contents inside - discreet from porch to door.

We ship to all 50 states. All products are federally compliant under the 2018 Farm Bill, so they can be legally shipped nationwide.

You'll receive a tracking number by email as soon as your label is created. If tracking hasn't updated within 48 hours of shipping, reach out and we'll look into it.

Yes. Every batch is third-party lab tested and a Certificate of Analysis (COA) is available for every product we sell.

Everything is grown on our own farm with three generations of cultivation knowledge - no added terpenes, no synthetic cannabinoids, no pesticides. Just pure, traditional cannabis.

Keep flower and edibles in a cool, dark place in their original sealed packaging. Proper storage preserves potency, freshness, and flavor.

Properly stored, flower stays fresh for about 6-12 months and edibles until the printed best-by date. Each product is labeled with its batch and date.

Yes. All Chronic Guru products are naturally grown cannabis, fully compliant with federal law under the 2018 Farm Bill. We legally ship to all 50 states. You must be 21+ to order.

No medical card is required. Our products are federally compliant and available to any adult 21 or older.

Our products contain THC and can result in a positive drug test. If you are subject to testing, we recommend not using these products.

Start low and go slow - especially with edibles, which can take up to two hours to take effect. Never drive or operate machinery after use.

Unopened products can be returned within 30 days of delivery. Reach out to our support team and we'll make it right. See our full Return & Exchange Policy for details.

Earn 1 point for every $1 you spend. Redeem 500 points for $5 off your next order. Points are added automatically when you order with an account.

Report any damaged or missing items within 72 hours of delivery and we'll take care of it immediately. Photos of the packaging help us resolve it faster.